Account Manager, SMBG - LA

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Work with the driven and highly motivated One Platform Ad Sales organization of NBCUniversal, one of the world’s leading media and entertainment companies. The Account Manager role is a strategic partner to Clients & Sales Account Executives.

This position is responsible for managing and growing NBCU’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. You will play a key part in ensuring campaign success & communicating key campaign learnings to better support our clients.

As an Account Manager, you will:

• Play a critical role within our fast-paced Ad Sales team to support the full sales cycle, spearheading proposals through execution
• Be responsible for managing & developing client relationships
• Proactively identifying strategic approaches for new or incremental opportunities as well as upselling products and services
• Contribute to revenue, advertiser education & advertiser satisfaction through establishing and building trusted client relationships
• Deliver a best-in-class partnership experience for NBCU advertising clients and their campaigns
• Maintain a high standard of operational excellence while executing effective, performance-driven campaigns
• Leverage your strong communication skills and attention to detail are required, as well as a focus on continual improvement and learning

Responsibilities include, but are not limited to:

• Building and managing relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships in order to gain marketplace intelligence
• Synergistically work cross-functionally with internal teams to drive incremental revenue and increase advertiser satisfaction (Sales, Client Partnerships, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Operations, etc.)
• Support day-to-day client deliverables across the pre-sale and post-sale lifespan of campaigns. Lead communication for all internal deliverables related to client and sales support
• Collaborate with a diverse group of internal cross-functional teams including Pricing, Inventory, Ad Ops and Measurement to ensure successful campaign executions and troubleshoot client issues
• You not only analyze data to understand trends, you clearly communicate the “why” behind results and deliver actionable insights & recommendations to both internal and external partners 
• Develop campaign strategies and audience targeting recommendations 
• Maintain up-to-date knowledge of NBCU features and audience trends, and serve as an external product expert, educating clients on new and existing ad solutions and advising on best practices to achieve advertiser KPIs

• 3+ years Planning and/or Account Management/Client Service experience in the media industry
• Experience contributing to revenue, advertiser education, & advertiser satisfaction
• Passion for data, process, customer success and working cross-functionally with stakeholders
• Ability to foster strong internal and external relationships. 
• Excellent interpersonal and client communication skills; experienced presenter and negotiator 
• Self-starter; ability to work very independently as well as collaboratively
• Deadline-driven and process-oriented personality. Comfortable working in the fast-paced, dynamic and growing business  
• Strong analytical reasoning and problem solving skill
• Experience contributing to revenue, advertiser education & advertiser satisfaction
• Ability to foster strong internal and external relationships. 
• Excellent interpersonal and client communication skills. Experienced presenter and negotiator 
• Self-starter; ability to work very independently, but also fit into a strong team environment
• Deadline-driven and process-oriented personality. Comfortable working in the fast-paced, dynamic and growing business  
• Strong analytical reasoning and problem solving skills

Additional Requirements:

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. 

Salary range: $85,000 - $115,000 base + sales incentive commission eligible 

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].