We specialize in modern ITOM & DevOps ServiceNow delivery and implementations as well as integrations and services for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across your organization.
About the JobWe are looking for an enterprise Account Executive to find business opportunities and manage customer relationships. You must currently live in a West Coast state to be considered for this role. You’ll be directly responsible for the preservation and expansion of our customer base within the Datadog ecosystem. The ideal candidate will be experienced in sales and an avid learner. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach. Your overarching goal is to identify opportunities with prospects and build them into long-term profitable relationships.
What you'll do:- Create detailed business plans designed to attain predetermined goals and quotas
- Manage the entire sales cycle from finding a client to securing a deal
- Unearth new sales opportunities through networking and turn them into long-term partnerships
- Present products to prospective clients
- Provide professional after-sales support to maximize customer loyalty
- Remain in regular contact with your clients to understand and meet their needs
- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
- Negotiate agreements and keep records of sales and data
- Proven experience as an Account Executive, or similar sales/customer service role
- Knowledge of market research, sales and negotiating principles
- Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
- Excellent communication/presentation skills and ability to build relationships
- Organizational and time-management skills
- A business acumen
- Enthusiastic and passionate
- BSc or BA in business administration, sales or marketing
- Base Salary: $60,000-$150,000 annually, depending on experience, plus uncapped commission potential
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (5% 401k Match, IRA)
- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Commuter Benefits
- Work From Home
- Free Food & Snacks & Lunch
- Equity
- Relocation Assistance
- SL & LT Disability
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