Vertafore - hirebridge TEST Offices

Lead reliability, performance, and observability for multiple Vertafore products. Own SLIs/SLOs, incident response, CI/CD, automation, and error-budget management. Manage multiple teams and collaborate with Cloud Ops, Security, and Product to architect and operate large-scale, high-growth SaaS systems with a software-engineering approach to operations.

Manage and grow existing insurance software accounts by selling Vertafore products and services, executing value-based solution sales, maintaining customer satisfaction, resolving issues, forecasting pipeline, and meeting revenue and activity targets while engaging internal teams to deliver customer-aligned solutions.

Lead enterprise build, CI/CD, and release platforms and standards. Design scalable pipelines, artifact/versioning strategies, and secure release orchestration. Drive consolidation, enable teams with reusable tooling and guidance, partner with Security and SRE, and transition teams to modern delivery models while communicating outcomes to senior technology leadership.